Note: Certain services may require a minimum booking of 5–6 hours to ensure proper scheduling and quality of service. Thank you for your understanding. See our full list of services here
Frequently Asked Questions
1. What is a concierge service?
Concierge services provide personalized assistance to individuals or businesses, helping with tasks such as travel arrangements, event planning, errands, lifestyle management, relocation support, and more. The goal is to save you time and simplify your life.
2. Who can use a concierge service?
Anyone! Our clients include busy professionals, expats, travelers, retirees, families, and even companies looking for executive or guest support. Whether you're a local or just visiting, we’re here to help.
3. What types of services do you offer?
We offer a wide range of services, including:
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Personal errands and shopping
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Private transportation and airport transfers
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Real estate and relocation assistance
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Immigration and legal coordination
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Guided tours and travel planning
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VIP bookings and exclusive experiences
- See the full list of services we provide
4. Are concierge services only for luxury clients?
Not at all. While we do offer premium and VIP options, our services are flexible and can be tailored to various needs and budgets. Everyone deserves convenience.
5. How are services priced?
We offer hourly rates, package deals, and monthly memberships. Some tasks are priced per request. Visit our pricing page for detailed options, or contact us for a personalized quote.
6. Do I need a membership to use your services?
No membership is required to book individual services. However, if you need regular assistance, a monthly plan can offer added value and priority support.
7. How do I request a service?
You can contact us via our website, email, or phone. Just tell us what you need, and we’ll handle the rest—from coordination to confirmation.
8. How much notice do you need?
For most services, 24–48 hours is ideal. Some high-demand or custom services may require more lead time. Last-minute requests? We’ll do our best to accommodate you.
9. Can you help with immigration and relocation?
Yes! We provide support with visas, residency permits, legal documentation, and settling-in services like finding housing, setting up utilities, and school recommendations.
10. Are my details safe?
Absolutely. We follow strict confidentiality and data protection policies. Your privacy and security are a top priority in everything we do.